Política de envío
We Offer Free Shipping Worldwide!
Track your package
SHIPPING RATES
- NAGAIA Provide worldwide free shipping by standard express service for some orders (as per store noticefication), please checking the following shipping time suits your area.
- NAGAIA also provide alternative DHL Shipping service charging by weight.
SHIPPING TIMES (After Hand-Made)
*Please note processing time could take up to 1-3 week for 100% handcrafted nail product (no stock) according to purhase order sequence and process.
COVID-19 Notice: Some packages may experience a delay, as our logistics partners try to circumvent global lockdowns.
This also may affect our ability to offer Free Shipping to some countries. We have added the option of private couriers at checkout.
REGIONS
North America
- Canada (Canada Post) 4-8 Business Days
- USA (DHL eCommerce) 4-7 Business Days
- Mexico (RedPack) 5-9 Business Days
Europe
- United Kingdom (Yodel) 4-8 Business Days
- Ireland (An Post) 5-9 Business Days
- Germany (DHL Paket) 4-7 Business Days
- Switzerland, Sweden, Belgium & Denmark (Asendia) 5-8 Business Days
- France (LaPoste) 4-8 Business Days
- Italy (Posteitaliane) 4-8 Business Days
- Rest of Europe (Swiss Post) 5-10 Business Days
Australia
- Australia (AU Post) 4-8 Business Days
- New Zealand (NZ Post) 4-8 Business Days
Africa
- South Africa (Private Courier) 6-15 Business Days
Rest of Africa
- Local Post 10-20 Business Days
Asia
- Japan (Japan Post) 3-6 Business Days
- Singapore (Legion Express) 3-6 Business Days
- Malaysia (ABX Express) 6-10 Business Days
- United Arab Emirates (Winlink) 4-8 Business Days
- Saudi Arabia (Winlink) 4-8 Business Days
Rest of Asia (Local Post Or DHL)
- Local Post 10-15 Business Days
- Insured DHL 1-3 Business Days (Recommended)
South America
All of South America
- Local Post 8-12 Business Days
- Insured DHL 2-5 Business Days (Recommended)
Due to global lockdowns, we are unable to deliver to some countries, if you are not sure please contact us for more information.
LOST PACKAGE: NAGAIA is not responsible or obligated to replace or refund packages delivered to the address provided at checkout.
You can inquire about your package with your local post office. Sometimes they mark packages as delivered but hold on to them if they weren't able to find a safe spot.
Also, allow up to 7 days to see if the package shows up. (actually about 75% of the time, the package shows up after a few days later)
NAGAIA is in no way responsible for any customs or import charges, charged to the customer by the shipping service.
TRACKING YOUR ORDER
- We will send you a tracking number to your email once the package has been shipped.
Track your package
SHIPPING ENQUIRIES
Please direct any shipping-related inquiries to support@thenangia.com.
